SITECOMM · CONVERSATIONAL LAYER
Voice, chat, phone, message and meeting agents for every Asterion module, on the channels your team already uses, with the same governance as everything else.
Download the product overview (PDF)Field crews stop work to type into a mobile interface. Nobody can query the platform in the middle of a meeting. Domain expertise ends up bottlenecked at whoever happens to be at a desk. Meanwhile the channels people actually use, calls, SMS, WhatsApp, Teams and email, sit apart from the operational data that should be answering them.
Typing into a tablet on a pit edge, in a control room, or mid-meeting is the wrong tool for that moment.
Operational knowledge sits with whoever is at a workstation that hour.
Calls, SMS, WhatsApp, email and Teams have no idea what the others said, or what the platform already knows.
Browser-based real-time voice with sub-second turn-taking, natural barge-in and persona-tuned tone. It drops into any Asterion module as a widget.
Customers, contractors and crews call your number, or SiteComm calls them about an open action. Every call leaves a transcript and a summary.
The same conversational layer on whichever channel someone already prefers. Conversations follow the person, so a WhatsApp follow-up references the earlier phone call without anyone re-explaining.
Joins Teams meetings as a listener that transcribes and summarises, as a facilitator that tracks the agenda and chases owners, or as a full participant that answers the room.
Asterion Ops, Project Manager, Safety & Health Specialist and Shutdown Manager, plus per-tenant custom personas. The persona shapes both how the agent speaks and what it surfaces from your data.
Multi-tenant isolation, a full audit trail, consent rules configurable per channel, and hard cost caps per conversation and per day. Module events can trigger a call, message or task through per-tenant routing rules, and everything outbound passes an execute-or-dismiss queue first.
Information Security Management
Trust Services Criteria: security, availability, confidentiality
Data Protection, Consent & Right-to-Erase
Accessibility: voice and chat as an inclusive interface
Ergonomics of Human-System Interaction
Multi-Tenant Isolation Pattern
SiteComm isn't another app to open. It surfaces the other modules through the conversations your team already has.
Ask mid-meeting what the maintenance history on Pump 12 is, and get it read back in seconds with the source asset cited.
A reliability persona sits in failure reviews and answers RCM, FMEA and MTBF questions in-call from the live failure-mode library.
A Shutdown Manager persona joins the turnaround stand-up, knows the critical path, flags slipping milestones, and asks who owns the unassigned work.
Field crews dictate defects over the phone. SiteComm files them, routes them to the right owner, and calls back when the defect is closed.
A safety persona attends toolbox talks, captures incidents straight to the register, and names the overdue PPE and certifications.
A counsel persona joins vendor negotiations, pulls obligation clauses on demand, and flags deviations from the playbook while they're still being discussed.
Operators speak their environmental readings. SiteComm logs them, checks the ranges, and surfaces audit gaps before a regulator does.
Ask at shift change who's qualified to operate the haul truck on Friday's B-shift, and get roster, competency and fatigue checked in one answer.
Call in for asset status, shutdown progress or workforce availability and get a domain-tuned answer, with the audit trail captured anyway.
Dictate defects, capture incidents and get work-order updates by voice, without stopping to navigate an app.
Toolbox-talk attendance, incident capture in the moment, and certification chasing over SMS and WhatsApp.
An agent in every stand-up, shutdown review and vendor negotiation, capturing decisions, owners and risks as they're agreed.
We review where operational expertise is bottlenecked today: which channels your team already lives on, which modules they'd want to reach by talking, and which personas match how they work. The journey gets mapped before a single agent is deployed.
Where your team talks is where the platform should answer.
The calls, messages and meetings where operational intelligence is currently out of reach.
Voice, tone and domain knowledge tuned to how your people actually speak to each other.
Cost caps, consent rules, audit retention and escalation thresholds, agreed before go-live.
SITECOMM · CONVERSATIONAL LAYER