SITECOMM · CONVERSATIONAL LAYER
Voice, chat, phone, message, and meeting agents for every Asterion module — sub-second response, persona-tuned domain expertise, audit-grade governance across every channel your team already uses.
Field crews stop work to type into mobile interfaces. Meeting attendees can't query the platform mid-conversation. Domain expertise gets bottlenecked at whoever's at a desk. And the channels people actually communicate on — calls, SMS, WhatsApp, Teams meetings, email — live in silos, disconnected from the operational intelligence that should be answering them.
Typing into a tablet on a pit edge, in a control room, or mid-meeting is the wrong tool for the moment.
Operational knowledge sits with whoever happens to be at a workstation that hour.
Calls, SMS, WhatsApp, email, Teams — none of them know what the others have said, or what the platform already knows.
Browser-based real-time voice with sub-second turn-taking, natural barge-in, and persona-tuned tone. A drop-in widget for any Asterion module.
Customers, contractors, and crews call your number — or SiteComm calls them on behalf of an open action. Full transcript and persona-tuned summary captured on every call.
The same conversational layer reaches users on the channel they already prefer. Conversations follow the person — a WhatsApp follow-up references the prior phone call automatically.
Joins your Teams meetings in one of three modes — listen-only (transcribe + structured summary), active facilitator (track agenda, prompt for owners), or full conversational participant addressing the room.
Asterion Ops, Project Manager, Safety & Health Specialist, Shutdown Manager — plus per-tenant custom personas. Each persona shapes both how the agent speaks and what it surfaces from your data.
Multi-tenant isolation, full audit trail, configurable consent rules per channel, hard cost caps per conversation and per day. No surprise bills, no quiet erosion of compliance.
Information Security Management
Trust Services Criteria — security, availability, confidentiality
Data Protection, Consent & Right-to-Erase
Accessibility — voice and chat as an inclusive interface
Ergonomics of Human-System Interaction
Multi-Tenant Isolation Pattern
SiteComm doesn't add another app. It surfaces every other Asterion module through the channels and conversations your team already runs on. No app to open, no dashboard to navigate — just speak, message, or call.
Voice query mid-meeting: 'What's the maintenance history on Pump 12?' — answer read back in seconds with the source asset cited.
Reliability engineer persona joins failure-review meetings — answers RCM, FMEA, and MTBF questions in-call from the live failure-mode library.
Shutdown Manager persona joins the turnaround standup, knows the critical path, flags slipping milestones in real time, prompts for unassigned owners.
Field crews dictate defects by voice over the phone — SiteComm files them, routes them to the right corrective-action owner, and calls back when the defect is closed out.
Safety persona attends toolbox talks, captures incidents directly to the register, surfaces overdue PPE and competency certifications by name.
Counsel persona joins vendor negotiation calls — pulls obligation clauses on demand, flags deviations from the negotiation playbook as they happen.
Operators speak their environmental readings; SiteComm logs them, validates the ranges, and surfaces audit gaps before the regulator does.
Voice query at shift change: 'Who's qualified to operate the haul truck on B-shift Friday?' — roster, competency, and fatigue check answered in seconds.
Calls in for asset status, shutdown progress, or workforce availability — gets a domain-tuned voice answer in seconds, with a full audit trail captured.
Dictates defects, captures incidents, and receives work-order updates by voice or phone — no stop-work moment to navigate an app.
Toolbox-talk attendance, in-the-moment incident capture, certification chase by SMS and WhatsApp. Safety governance keeps pace with the day.
Turnaround standups, shutdown reviews, vendor negotiations — a domain-tuned agent attending every meeting, capturing decisions, owners, and risks.
Every SiteComm engagement begins with a structured review of where your operational expertise is bottlenecked today — which channels your team already uses, which modules they'd benefit from accessing in conversation, and which personas best match your workflows. We map the journey before deploying a single agent.
Where your team talks today is where the platform should answer.
Map the calls, messages, and meetings where operational intelligence is currently locked away.
Tune the voice, tone, and domain knowledge of each persona to your operational reality.
Cost caps, consent rules, audit retention, escalation thresholds — agreed before go-live.
SITECOMM · CONVERSATIONAL LAYER